Reference

Privacy Policy for Your hoktoto Account

Q: Can I ask for a copy of my account data?

Yes. Email privacy@hoktoto.club or contact live chat during 09:00-23:00 WIB. We may ask for your username, registered phone number and a recent account step before sending any data.

Account setup, DANA, OVO, GoPay and QRIS wallet checks, cookie choices and device session records are covered here so you know what we collect before you open your…

Account dataDevice sessionsCookie choicesPayment records

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How This Policy Applies in Indonesia

hoktoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy explains how we handle data when you create an account, verify a wallet, browse Sic Bo, Rooster Rumble, Aviator, Bingo or Royal Fishing, contact support, or return on another device. We collect only the details needed to run your account flow, match DANA,

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OVO, GoPay and QRIS records, protect sign-ins, and respond to privacy requests. If you access from Medan, the same account and device rules apply as other Indonesia regions, subject to local law. We do not sell your account data, and we restrict internal access by work
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role. Eligibility and access depend on local law and are available only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP CHANNELS

Three Ways to Reach Privacy Support

Privacy requests need a clear path, not a generic help queue. We handle account-data questions through live chat, WhatsApp and email, with 09:00-23:00 WIB support hours…

DATA CONTROL

Six Controls Behind Your Account Data

Your privacy controls sit inside the account flow, not on a separate page you cannot find. From mobile, use Menu > Account > Security to change your password or end active sessions.

Account setup

When you create an account, we collect details such as username, phone number and password. Those fields help us identify you later when you ask to correct data or check wallet activity.

Payment records

DANA, OVO, GoPay and QRIS receipts are used to match account wallet activity. We keep payment references separate from game browsing where possible, so privacy checks can focus on the record you ask about.

Device sessions

We log device type, IP range, browser and sign-in time to spot unusual access. If you switch from mobile to computer, those sessions help us show which device should remain active.

Cookie choices

Cookies keep your session open, remember language settings and help us measure page errors. You can clear them in your browser; doing so may sign you out and require a fresh login.

Retention checks

We keep account and payment records only as long as needed for account service, dispute checks, security work and legal record duties. When a record is no longer needed, we remove or archive it.

Change requests

If your phone number or wallet reference is wrong, contact us before making another payment. We verify the request against your account step history, then correct the field we can confirm.

Privacy Policy Questions We Hear Often

These answers focus only on how we collect, use, correct and protect your data. They are written for account holders in Indonesia who use local wallets, mobile browsers and support channels. For anything personal to your account, contact us from your registered phone number or email so we can verify the request before sharing details.

We collect the details needed to create and protect your account, such as username, phone number, password, device data and sign-in time. Payment references are added only when you use DANA, OVO, GoPay or QRIS.

We keep local wallet references to match deposits, withdrawals, account balance checks and payment disputes. The record helps us confirm which account made the transaction without exposing more data than the support task needs.

Yes. Email [email protected] or contact live chat during 09:00-23:00 WIB. We may ask for your username, registered phone number and a recent account step before sending any data.

Contact us from the current registered channel when possible. We check your username, recent sign-in, and the last payment rail used before changing phone or wallet details to reduce mistaken edits.

Cookies may remember your session, language choice and page activity, including whether you opened areas such as Aviator or Sic Bo. They help keep the account working and can be cleared from your browser settings.

We keep data while your account is active and for the period needed for payment matching, security checks, dispute handling and legal record duties. After that, we remove or archive records where allowed.

Use live chat, WhatsApp from your registered number, or email [email protected]. For account-specific privacy questions, we verify your identity first, then handle access, correction, cookie or retention requests.

Privacy Policy for Your hoktoto Account

Three Ways to Reach Privacy Support

Six Controls Behind Your Account Data

Account setup

Payment records

Device sessions

Cookie choices

Retention checks

Change requests

Privacy Policy Questions We Hear Often

01 What data do you collect when I open an account?

02 Why do you keep DANA, OVO, GoPay or QRIS records?

03 Can I ask for a copy of my account data?

04 How do I correct a wrong phone number or wallet detail?

05 Do cookies track the games I browse?

06 How long do you keep my account data?

07 Who can I contact about a privacy concern?

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