Reference

Terms for Your hoktoto Account

Sic Bo, Aviator, Rooster Rumble and Royal Fishing sit behind one account, and these Terms & Conditions explain how that account may be opened, used, checked and closed.

Account rulesDANA and OVOGoPay and QRISLocal law applies
hoktoto Terms for Your hoktoto Account
CONTACT ROUTES

Three Ways to Ask Us

Fast answers matter when a term affects your account, so we keep contact paths tied to real account records.

Live chat Use the chat bubble after login for questions about account rules, wallet holds or…
WhatsApp support Message our WhatsApp channel for terms questions that need screenshots, such as Wallet >…
Email record Send longer requests to [email protected] when you need a written answer about these Terms…
ACCOUNT CONTROLS

Six Controls Behind the Terms

Clear terms only work when the account system follows them consistently. We connect wallet records, login checks, cookie settings, verification files and support transcripts to the relevant clause instead of treating each…

Account data

We use your account data to apply these Terms & Conditions, including login history, registered phone number and wallet activity. If you change details, go to Profile > Account before requesting wallet or access changes.

Cookie choices

Cookies help keep your session connected while you move between Sic Bo, Aviator or wallet pages. Under these terms, blocking essential cookies may interrupt login, payment confirmation or account-security checks.

Security checks

Your password, device pattern and verification status affect how we apply account rules. Use Account > Security to update your password, and contact us if you see a login you do not recognise.

Record retention

We keep transaction and account records for operational, dispute and legal reasons connected to these terms. DANA, OVO, GoPay and QRIS references may be stored with timestamps and account IDs.

Change requests

If your name, phone number or payment holder details need correction, request the change before making another wallet action. We may ask for verification files so the terms apply to the right account.

Dispute handling

When you question a wallet hold, game settlement or account restriction, we compare your request with system records and these Terms & Conditions. Send the time, game name and payment reference for a faster check.

Questions About These Terms & Conditions

The questions below focus only on how our Terms & Conditions affect your account, wallet, access and support requests. They are written for Indonesia account holders using DANA, OVO, GoPay or QRIS, and they should help you decide what to check before you join or continue using the lobby.

You accept the rules for account access, wallet use, verification, game settlement and support contact. We may ask you to confirm your phone number and complete Profile > Verification before certain actions are available.

Access and eligibility depend on local law and are available only where local law permits. If location, account records or payment checks show access is not allowed, we may restrict the account under these terms.

The terms require payment details to match your account records where checks are needed. Wallet references from DANA, OVO, GoPay and QRIS may be used to confirm deposits, withdrawals and disputed transactions.

Contact us before making another wallet action. We may pause withdrawals, ask for verification files, and correct your record only after account ownership is clear under the Terms & Conditions.

Yes, we may update the terms when account flows, payment rails, legal requirements or security checks change. We expect you to read the current version before continuing to use your account.

Our support team can explain the clause that applies to your account through live chat, WhatsApp or [email protected]. Include your account ID, device type and any DANA, OVO, GoPay or QRIS reference.

Game settlements are checked against system records for the relevant category, such as Sic Bo, Aviator, UFC MMA markets or Royal Fishing. If you dispute a result, send the time and round details.